Posts Tagged ‘phone’
The awesomeness which is Apple…
So the weekend has been pretty chock-a-block, but also pretty awesome. We went down to the Gold Coast on Saturday because I had an appointment booked with an apple genius for 12. The Robina shopping center is freaking huge, so we went shopping for a bit before and each bought new togs etc.
The problem I was having with my iPhone was that it wouldn’t connect to any wifi networks. I’d tried everything I could think of, and also tried all the suggestions from a friend, who is one of the people you might speak to when you call for help on your iPhone! None of his suggestions worked either, but the apple genius was very impressed that I’d tried them all. 
Anyway, he said it was a firmware issue, and so I would get a new phone. I knew my phone was out of warranty- but hadn’t mentioned it to the guy, so when he looked up my account he told me I couldn’t actually get it for free ’cause I had no warranty left. I had tried to extend my warranty even though it was over back when the problem first happened, but the lady said it was a no go. This guy, actually being from apple, and not from the helpdesk etc. could work around it and instead of paying $250 for my problem to be fixed, I only paid $99 and now have warranty until the next iPhone comes out (totally can’t wait for this btw!).
So that was a pretty awesome thing to have happen. The staff there were so friendly and helpful. One girl was a little bit bitchy- but she was probably just tired…
The whole store is FULL of people though- everyone just playing on the computers and iPhones and iPods around… while we were in there a guy walked out with his new purchase- a macbook and all the staff stopped what they were doing, looked at him, cheered and clapped! Lots of the customers did too! I was a bit too shocked to clap as well, but it was an awesome thing to see.
So hello new little iPhone- you’re my third one in 13 months, so hopefully you last the distance. I don’t know what it is with my, iPhones and firmware issues, but they seem to go together. 
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